Europe, UK, Asia & RoW: [email protected] +44 (0)1622 859444 | USA & Canada: [email protected] +1 401-583-7846

Customer Service

Our highly experienced team of ISO certified technical sales staff are on hand to support you through the ordering process and answer any technical, logistical and pricing queries you may have.  We are always happy to discuss how best we can fit your needs whether they are stock parts or complex bespoke optics.

Each customer is assigned a carefully chosen account manager with relevant experience in the industry. In addition, each member of the sales team is assigned a supervisor who works with them one on one to ensure the customer is provided the best service. We regularly audit our sales staff work to maintain ISO compliance and our high quality standards.

All quotes are sent within 48 hours once full specifications for your product are understood. We will always try our utmost to expedite your order to ensure we meet your required delivery date.

We are always looking for feedback from our customers in order to improve our services. If you have any comments or complaints contact our sales team who will be happy to offer assistance.